Boss Brows Ink & Beauty

‼️ DEPOSITS - Booking fees & deposits are NO LONGER credit towards a future service or training if you reschedule or cancel for ANY reason within 72 hours of your scheduled appointment or training. A new deposit will be required to rebook. If booked during a sale, the sale price is no longer valid. Deposits are non transferable & non refundable. NO EXCEPTIONS. ‼️ CALL/TEXT TO CANCEL - If you communicate the same day to reschedule or cancel a Brow touch up or color boost for ANY reason within 72 hours of your scheduled appointment, a 50% fee of the service scheduled will be charged to your card on file. A 50% fee will be charged to a New Client’s card on file if an appointment is cancelled or rescheduled within 72 hours. This fee must be paid prior to rebooking. NO EXCEPTIONS. if calling/texting less than 15 minutes before your appointment, please refer to NO SHOW POLICY. ‼️ NO CALL, NO SHOWS - If a client does not communicate prior to the scheduled appointment & doesn’t show, the client is subject to a NO SHOW FEE (100% of scheduled service). If card is declined, NO SHOW FEE will have to be PAID before any new appointments. The account will be flagged & you will not be able to rebook. If NO Show & card is successfully charged, client profile will NOT be blocked & can book as normal. ‼️ LATE POLICY - If you show up 10 minutes or more past your appointment time, you will need to reschedule. My clients are scheduled back to back & I will not make my next client wait. Showing up 10 minutes late or more is considered a last minute cancellation/reschedule & a 50% charge of the appointment scheduled will be added to your next appointment. If I’m able to see you as a last client of the day after arriving late, a $50 fee will added to your appointment if you decide to still be seen. Please understand by showing up 10 minutes late or more, you have cut into your numbing time and you may not have a comfortable appointment. Please take into consideration traffic & weather conditions. ABSOLUTELY NO EXCEPTIONS on my late Policy. ‼️ Trainings: A 1 week notice is required to reschedule your training dates & a new deposit will be required to rebook. No Shows will result of 100% of the training to the card on file. Any training rescheduled within the week of your training dates will result in a 50% charge to the rescheduled new dates. NO EXCEPTIONS. DEPOSITS/BOOKING FEES ARE TO RESERVE YOUR APPOINTMENT OR TRAINING FOR THAT DAY(S) ONLY & WILL BE FORFEITED IF ANY OF THESE POLICIES ARE NOT ADHERED TO.